Privacy & Professionalism

As a qualified High Intensity CBT Therapist with extensive specialist experience within NHS Child and Adolescent Mental Health Services (CAMHS), I am committed to maintaining the highest standards of professional practice, data security, and client care. This page outlines how I protect your privacy, handle your data, and the professional frameworks that guide 

1. Professional Framework & Ethics

I am a fully qualified Cognitive Behavioural Therapist holding full clinical accreditation with the British Association for Behavioural and Cognitive Psychotherapies (BABCP).

• I adhere to the BABCP Standards of Conduct, Performance, and Ethics.
• I engage in regular Clinical Supervision with a senior accredited therapist to ensure my practice remains safe, effective, and evidence-based.
• I maintain Professional Indemnity Insurance by Balens Limited, specifically for the provision of psychological therapies.

2. Privacy & Data Protection (GDPR)

In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, I am registered with the Information Commissioner’s Office (ICO). Registration number is ZC117231.

• What Data I Collect: I collect personal information (name, contact details) and sensitive clinical data (session notes, assessment scores, and history).
• Why I Collect It: This data is essential for providing effective clinical treatment and ensuring your safety.
• How I Store It: To ensure the highest standards of confidentiality and security, all electronic data is held within a secure, encrypted, GDPR-compliant Google Workspace environment. Access is strictly restricted, password-protected, and authenticated solely by me.
• Data Retention: In line with clinical guidelines, I retain records for 7 years following the end of therapy (or until a minor reaches age 25). After this period, data is securely destroyed.

3. Confidentiality & Its Limits

Everything discussed in our sessions is confidential. However, as a professional, there are legal and ethical limits to this confidentiality:

1. Safeguarding: If I have a serious concern that you or someone else (especially a child or vulnerable adult) is at risk of significant harm, I have a duty of care to share this information with the relevant authorities (e.g., GP, Social Care, or Emergency Services).
2. Clinical Supervision: I discuss cases with my supervisor to ensure the best care; however, your identity is kept anonymous during these sessions.
3. Legal Requirement: In rare cases, records may be subpoenaed by a court of law.

4. Digital Security & Online Sessions 

To ensure your privacy during online therapy:

• I use Google Meets, a secure and encrypted platform.
• I work from a private home office, to ensure our conversations are not overheard.
• I encourage clients to ensure they are in a safe, private space at their end before the session begins.

5. Complaints Procedure 

I strive to provide a high-quality, neuro-affirming service. If you have concerns about our work together, I encourage you to discuss them with me directly so we can find a resolution. If you feel your concern has not been addressed, you can contact the BABCP for guidance on their formal complaints process by clicking here.