Mental Health Services by Mel Ricketts Psychology

---

15- minute Discovery Call

A brief, no-obligation chat to ensure I am the right fit for your needs and to answer any initial questions.

Full Clinical Assessment (60-90 minutes) 

Before we begin our work together, a comprehensive assessment is required. This allows us to collaboratively generate a clear understanding of your current difficulties, your history, and your goals. By doing this, we ensure that your therapy is not off the shelf, but is specifically tailored to target your main difficulties and provide the most effective path forward.

Standard CBT Sessions (50 minutes)

Available for both adults and young people (online only).

These sessions are for parents/carers only. They provide a space to discuss progress, learn specific CBT strategies to use at home, and understand how to navigate neurodivergent "spiky profiles" without the young person present (50 minutes)

• I can attend school meetings (e.g., EHCP reviews, TAC meetings, or teacher consultations) online to provide clinical insights and advocate for necessary neuro-affirming adjustments.
• Brief Liaison: Short phone calls or emails to school staff (under 15 mins) are included in the standard session fee. Longer consultations or formal written summaries are charged at the hourly rate.

If you require a formal summary report for a school, GP, or other professional body, these are billed based on the complexity and time required.

To confirm your booking, payment must be received at least 48 hours before your scheduled session.

• Method: Payments are made via secure bank transfer.
• Confirmation: Your time slot is only guaranteed once payment has been received. If payment is not received 48 hours in advance, the slot may be offered to someone on the waiting list.

I understand that life is unpredictable and sometimes plans need to change. However, because I reserve a specific time for you and cannot usually fill that space at short notice, the following policy applies:

• More than 48 hours' notice: You can reschedule or cancel your session with no charge. Any pre-paid fees will be fully refunded or rolled over to your next session.
• Less than 48 hours' notice: Sessions cancelled or rescheduled with less than 48 hours' notice will be charged at the full rate 

As a therapist, I don't just work during our 50 minutes together. My fee covers the clinical preparation, the secure storage of your records, my ongoing supervision, and the specialist training required to provide neuro-affirming CBT. When a session is cancelled late, these costs remain. Your commitment to this policy helps me keep my practice open and available for those who need it.